Forgotten Username

To retrieve your username, enter the Email Address you have provided to Flagstar, your Date of Birth in MM/DD format, and the Last 4 digits of your Social Security Number. Select Next to proceed to the next step. Select Cancel to return to the Log in page.

A challenge question or phone verification code prompt will be presented. Enter your verification code or answer the challenge question presented. Then select Next to proceed. Select Cancel to return to the Log in page.

A confirmation page will appear and instruct you to retrieve the username sent to your email address. If you do not receive an email within 15 minutes, please contact customer support at (888) 248-6423 for further assistance.
Enroll in mobile
banking today!

© 2019 Flagstar Bank